Terms and Conditions
Welcome to Ashish Thakre Chikitsayam Manav Seva Sansthan Pvt. Ltd.
These Terms and Conditions (“Terms”) govern your use of the services, website, and any associated activities offered by Ashish Thakre Chikitsayam Manav Seva Sansthan Pvt. Ltd. (“Company,” “we,” “our,” or “us”). By accessing our services, registering with us, using our website (www.chikitsayammanavsevasansthan.org), or engaging with our partners, you agree to comply with and be bound by these Terms.
If you do not agree with these Terms, you should not access our services or website.
1. Definitions
Company: Refers to Ashish Thakre Chikitsayam Manav Seva Sansthan Pvt. Ltd., a healthcare service provider registered under Indian law.
User: Any individual or entity accessing or using our services or website.
Hospital Partners: Hospitals verified, accredited, or associated with our network for patient referrals.
Swasthya Mitra: Field representatives appointed by the Company for data collection, patient guidance, and awareness activities.
Services: Includes patient referral, hospital facilitation, awareness programs, Ayushman Bharat scheme support, emergency transport, and healthcare consultancy.
2. Scope of Services
The Company provides the following services:
Verification and accreditation of hospitals.
Facilitating patients under government schemes such as Ayushman Bharat.
Organizing health camps and awareness drives.
Swasthya Mitra deployment for rural health data collection and assistance.
Emergency patient transport services through ambulances.
Maintaining a verified list of hospitals for public access and referrals.
Please note:
The Company is not a hospital itself and does not provide direct medical treatment. Treatment and care are provided by the Hospital Partners independently.
3. Eligibility
You must be at least 18 years old to use our services independently. If you are under 18, you may use our services only with the involvement and consent of a parent or guardian.
For hospitals and other institutional users, legal authorization and compliance with regulatory norms are mandatory.
4. User Responsibilities
Provide accurate, current, and complete information during registration or service usage.
Use the services only for lawful purposes.
Maintain confidentiality of account information, login credentials, and associated data.
Immediately notify us in case of any unauthorized access or security breaches.
5. Hospital Partner Responsibilities
Maintain the quality standards agreed during the accreditation process.
Provide safe, ethical, and timely healthcare to referred patients.
Keep the Company informed of any changes in facilities, certifications, or services.
Abide by all applicable healthcare regulations, medical ethics, and patient rights obligations.
Failure to comply may result in suspension or termination from our Accredited Hospital List.
6. Payment Terms
For some services (e.g., Ayushman Bharat facilitation, emergency transport, special referrals), nominal service fees may apply, payable as per agreed terms.
All applicable taxes and charges must be paid by the user or hospital as per statutory requirements.
Late payments by hospitals or institutional clients may attract penalties or suspension of services.
7. Limitation of Liability
While we strive for excellence, the Company shall not be held liable for:
Any medical negligence, malpractice, or treatment outcomes at partner hospitals.
Any errors, delays, or omissions in information shared by hospitals.
Any acts beyond our reasonable control including emergencies, strikes, cyber-attacks, or natural disasters.
Our liability in any case shall be limited to the fees paid (if any) for the specific service involved.
8. No Medical Advice
Information provided through our website, Swasthya Mitras, awareness programs, or any other channel is for informational purposes only.
It does not constitute professional medical advice, diagnosis, or treatment recommendations.
Always consult a qualified doctor or hospital before making any healthcare decisions.
9. Data Privacy and Security
We are committed to protecting your personal data.
By using our services, you consent to:
Collection and use of data as per our Privacy Policy.
Secure processing and storage of sensitive information.
Aadhaar-based authentication for document signing or service validation.
We do not sell or share your personal data with unauthorized third parties without consent.
10. Intellectual Property
All content, trademarks, logos, text, graphics, software, and other material on our website are the intellectual property of the Company, unless otherwise indicated.
Unauthorized reproduction, distribution, or commercial exploitation is strictly prohibited without prior written permission.
11. Electronic Communication
By engaging with us, you agree to receive communications via:
Email
SMS
WhatsApp
Website notifications
These communications may include service updates, notifications, marketing, or administrative messages.
12. Termination of Services
We reserve the right to:
Suspend or terminate user access if there is a violation of these Terms.
Modify, discontinue, or replace any service without prior notice.
Users and hospitals may also request discontinuation of services at any time by contacting us, subject to settlement of any pending dues.
13. Force Majeure
We shall not be responsible for any failure or delay in performing our obligations if such failure results from events beyond our reasonable control, including but not limited to natural disasters, pandemics, governmental actions, labor strikes, and technological disruptions.
14. Dispute Resolution
In case of any disputes:
Efforts will first be made to resolve through mutual negotiation.
If unresolved, the matter will be referred to arbitration under the Arbitration and Conciliation Act, 1996.
The seat of arbitration shall be Seoni, Madhya Pradesh, and the language of arbitration shall be English.
15. Governing Law
These Terms shall be governed and construed in accordance with the laws of India.
Any legal proceedings shall be subject to the exclusive jurisdiction of courts in Seoni, Madhya Pradesh.
16. Amendments to Terms
The Company may update these Terms from time to time.
Continued use of our services after updates constitutes acceptance of the new Terms.
We recommend users to review this page periodically for changes.
17. Contact Us
For any queries, concerns, complaints, or feedback regarding these Terms or our services, you may contact us at:
Ashish Thakre Chikitsayam Manav Seva Sansthan Pvt. Ltd.
C/O ASHISH THAKRE, GRAM GANGPUR, Barghat, Seoni-480667, Madhya Pradesh, India.
Website: www.chikitsayammanavsevasansthan.org
Email: Director@chikitsayammanavsevasansthan.org
Phone: +91 87200 06152
Acknowledgment
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Thank you for trusting Ashish Thakre Chikitsayam Manav Seva Sansthan Pvt. Ltd.
We are committed to serving you with honesty, compassion, and excellence.